Request a Free Naloxone Kit
You may be eligible if you currently use opioids and are at risk of an overdose, are at risk of returning to opioid use, or are a family member, friend or another person in a position to assist someone at risk.
Visit the pharmacy during business hours, call 519-304-3646, or schedule a real-time phone or video call with our pharmacy team.
During your conversation, we will review your eligibility, provide the required one-on-one training and arrange pharmacy pickup. Delivery may be available if you already receive care from our pharmacy, cannot physically attend and require delivery to a valid Ontario address.
Call Us at 519.304.3646
or Schedule a Phone or Video Call
Scheduling a call does not place an order. A pharmacy team member must speak with you in real time before a naloxone kit can be provided.

Eligibility Criteria
Pharmacy Eligibility
To be eligible to submit claims under the ONPP, a pharmacy operator must meet the following requirements:
- Have a valid HNS Subscription Agreement with the ministry; and
- Provide naloxone kits in person, or by delivery when the individual is an existing patient unable to attend the pharmacy
Pharmacists are expected to use their professional judgement when distributing naloxone kits and providing training as appropriate.
Recipient Eligibility
The following individuals may receive eligible services (defined below) under the ONPP from participating pharmacies (“eligible individuals”):
- an individual who is either at-risk of currently using opioids, or is a past opioid user at-risk of returning to opioid use, or
- a family member or friend, or other person in a position to assist, an at-risk individual described above.
The individual does not need to be insured under the Ontario Health Insurance Plan (OHIP) or a recipient of the Ontario Drug Benefit (ODB) program.
Eligible Services
Naloxone kits are normally provided at the pharmacy following an in-person request and the required individual training. Eligible individuals may also speak with the pharmacy team in real time by telephone or video. Delivery is limited to individuals already receiving care from the pharmacy who cannot physically attend and require delivery to an Ontario address. For an accepted delivery order, the pharmacy will provide the kit to a delivery agent within 10 business days.
- up to 2 naloxone kits (i.e., 4 doses) per day, along with appropriate training on how to use the kits.
There is no cost to eligible individuals who receive eligible services under the ONPP.
